Scottsdale, AZ
+1 (720) 912-5494
hello@getbnp.com

Agent Resources

Welcome to the New Agent Resource Hub!

Congratulations on joining the Beyond Normal Payments (BNP) team! This resource hub is your go-to destination for everything you need to succeed as a BNP agent. Whether you’re just getting started or looking to deepen your understanding of our services, these tools will help you hit the ground running and maximize your potential.

Getting Started

  1. Begin with the BNP Onboarding Guide to complete your setup.
  2. Familiarize yourself with the BNP Client List to understand our current presence and pipeline.
  3. Dive into the BNP Competitive Analysis to craft compelling pitches for merchants.
  4. Use the BNP Agent FAQs as a support tool whenever questions arise.

1. BNP Onboarding Guide

Start here! This comprehensive guide walks you through the onboarding process step-by-step. From signing legal agreements to setting up your tools and accessing training, this guide ensures you have everything you need to get started seamlessly.

  • Pro Tip: Bookmark the guide for easy reference as you complete your onboarding.
➡️ Link to resource

1. BNP Onboarding Guide

Start here! This comprehensive guide walks you through the onboarding process step-by-step. From signing legal agreements to setting up your tools and accessing training, this guide ensures you have everything you need to get started seamlessly.

  • Pro Tip: Bookmark the guide for easy reference as you complete your onboarding.

2. BNP Client List

The BNP Client List provides insight into our existing footprint and current opportunities.

  • What You’ll Learn:
    • Where BNP already has a presence.
    • Industries and merchants we’re actively working with.
    • Pipeline opportunities to help you strategize outreach.
  • How to Use It: Target similar businesses and focus on untapped areas where you can make the biggest impact.

3. BNP Competitive Analysis

Understanding the competition is key to closing deals. This document breaks down how BNP compares to major players like Toast, Clover, NCR, and Aloha.

  • What You’ll Learn:
    • BNP’s unique advantages, including competitive pricing, Softpoint technology, and lead generation support.
    • Opportunities to position BNP as the best choice for merchants.
  • How to Use It: Use the talking points to confidently explain why BNP stands out and is the superior choice for local businesses.

4. BNP Agent FAQs

Your quick reference for common questions about payment processing, POS systems, CRM tools, and HR topics.

  • What You’ll Learn:
    • Answers to frequently asked questions about BNP tools and processes.
    • Who to contact for additional support.
  • How to Use It: Keep this handy for resolving issues quickly and effectively during client conversations.

Agent Videos

1. Introduction to BNP

Hosted by: Shandi S.

2. Introduction to Point of Sale (POS)

Hosted by: Hunter K.

3. Introduction to Payments 

Hosted by: Bryce S.

4. Introduction to CRM

Hosted by: Jarred S.